Gravitas AI’s Instagram Assistant automates responses, manages DMs, and engages followers intelligently — helping businesses convert social interactions into measurable outcomes.
Agent Hours Saved.
Improvement in FRT
Repeat Customers
Improvement in NPS
The Instagram Assistant handles all types of follower interactions, from queries to comments, using AI-driven conversational logic. It understands context, sentiment, and intent to ensure timely, relevant, and personalized responses.
AI-powered responses to DMs and comments
NLP understanding for context-aware engagement
️Rule-based and AI-driven automation workflows
Lead capture and qualification directly from Instagram
Multi-language support for global audiences
Analytics on engagement, follower queries, and campaign performance
Whether managing incoming support calls or running outbound campaigns, Gravitas AI’s Telephone Assistant adapts effortlessly. It greets, verifies, and resolves — or routes calls intelligently based on caller intent, urgency, and history.
Gravitas AI’s Instagram Assistant enhances communication for businesses across sectors — from lead generation to customer support and brand engagement.
Retail & E-commerce
Education 
Hospitality
Customer Support 
Legal / Professional Services 
The Instagram Assistant integrates with Gravitas AI’s ecosystem and third-party tools, enabling automated workflows and analytics tracking for every interaction.
Track every interaction to measure engagement, identify leads, and optimize campaigns. Gravitas AI’s dashboard provides real-time insights for follower sentiment, response times, and conversion metrics.
Real-time call monitoring and reporting
Sentiment and intent analysis
Conversion and resolution tracking Sentiment and tone analytics
Voice-to-text transcription for audit and training
