Gravitas AI’s Google Chat Assistant delivers intelligent, automated conversations — helping teams respond faster, capture leads, and streamline workflows across Google Workspace.
Agent Hours Saved.
Improvement in FRT
Repeat Customers
Improvement in NPS
The Google Chat Assistant understands user queries, automates responses, and escalates complex requests when necessary.It supports FAQs, internal team communication, lead capture, and workflow notifications — all while maintaining a natural conversational experience.
AI-powered responses to DMs and comments
NLP understanding for context-aware engagement
️Rule-based and AI-driven automation workflows
Lead capture and qualification directly from Instagram
Multi-language support for global audiences
Analytics on engagement, follower queries, and campaign performance
Whether you’re automating support, nurturing leads, or managing appointments — the WhatsApp Assistant adapts to your business logic effortlessly.
Corporate B2B
Customer Support
Education
Finance & BFS
Retail & E-commerce
Legal
The Google Chat Assistant integrates seamlessly with Gravitas AI’s platform and enterprise tools, allowing chats to trigger tasks, update records, or feed into analytics automatically.
Every conversation is tracked to provide actionable insights. Gravitas AI’s dashboard monitors response times, task completions, lead conversions, and engagement metrics to optimize team performance.
Real-time call monitoring and reporting
Sentiment and intent analysis
Conversion and resolution tracking Sentiment and tone analytics
