Privacy Policy
Last updated: January 2, 2026
Gravitas AI ("Gravitas", "we", "our", or "us") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your information when
you use our web platform, mobile applications (Android and iOS), and related services
(collectively, the "Services").
1. Scope of This Policy
This Privacy Policy applies to all Gravitas AI products and solutions, including but not limited to:
- Sales CRM and Business CRM platforms
- Education CRM and learning management solutions
- EMR and healthcare-related platforms
- Legal and law-focused AI chatbots
- AI-powered business, productivity, and communication tools
- Web applications and mobile applications on Google Play Store and Apple App Store
2. Information We Collect
2.1 Account Information
When you sign up or log in, we may collect basic account information such as:
- Name
- Email address
- Organization or workspace details
2.2 Email Service Access (Google & Microsoft)
If you choose to connect your Gmail or Outlook account, we may request limited permissions to:
- Authenticate your identity
- Send emails on your behalf when you explicitly initiate an action
We do not:
- Read or scan your inbox
- Store email message content
- Analyze emails for advertising or profiling
- Sell or share email data with third parties
3. How We Use Your Information
We use collected data strictly to:
- Provide and operate Gravitas AI services
- Enable CRM communication features requested by users
- Personalize workflows and user experience within the platform
- Maintain security, authentication, and session management
- Comply with legal and regulatory obligations
All email sending or communication actions occur only when initiated by the user.
Gravitas AI does not send emails, messages, or notifications without user intent.
4. Data Storage & Retention
We follow strict data minimization practices:
- Email message content is not permanently stored
- OAuth access tokens are stored securely and encrypted
- Data is retained only as long as required to provide the service
5. Data Sharing & Third Parties
Gravitas AI does not sell, rent, or trade user data.
We do not share Google or Microsoft user data with third parties except:
- When required by law
- To comply with legal processes or government requests
- To protect the rights, safety, or security of users and our platform
6. Mobile App Privacy (Android & iOS)
Our mobile applications comply with Google Play and Apple App Store privacy requirements:
- No background email access
- No hidden data collection
- No data usage beyond disclosed purposes
- No tracking without user consent
Any permissions requested by the app are directly related to core functionality.
7. Data Security
We use industry-standard security measures including:
- Encryption in transit and at rest
- Secure access controls
- Regular security monitoring
8. User Rights & Control
You have full control over your data:
- You may revoke Google or Microsoft access at any time
- You may request data deletion or account closure
- You may manage permissions via your account settings
9. Children's Privacy
Gravitas AI services are not intended for children under the age of 13.
We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be reflected on this page with an updated revision date.
11. Contact Us
For privacy-related questions or concerns, contact us at: