It was not much before when COVID hit the world and made everyone realize the importance of stable healthcare services. Though the advancements in the field of healthcare were already in process, COVID highlighted the need. And, since then the use of Conversational AI in healthcare has been on the road.
One such AI principle being extensively leveraged in healthcare is Conversational AI!
Conversational AI in healthcare
Believe it or not, conversational AI sets new applications in healthcare. Today, the rapid resolutions, service, and finding help online in minutes is the new “but-obvious” achievement. But, the healthcare sector struggles here! And, for that, it is now believed that conversational AI can help resolve the challenges, and retransform how healthcare used to operate! Let’s deal with both aspects in detail!
Healthcare, and its challenges!
Healthcare is the sector that operates with continuous risk and scrutiny! A new treatment technique comes up? An advanced diagnostic method? Or even a new online software? Everything in healthcare is seen through a lens of criticism. And, why should it not be? It would directly affect human lives! That’s where transforming healthcare becomes a challenge.
But, recently, when the times took a 360 degrees turn and made everything available online a necessity, Healthcare also dug up, and found its solution in AI, and machine learning! Though the principles such as Data Science, data handling, and record keeping are also on the road in the healthcare industry, one of the most believed AI-based principles is conversational AI! And, it is believed that it can solve some of the healthcare industry’s challenges!
Conversational AI; a solution for Healthcare!
Healthcare is one of the top 5 industries that get leveraged by conversational AI, and that explains how significantly it can transform this sector. But, do you know?
How effectively, or precisely conversational AI can benefit your business depends on how efficient the solution or Chatbot is! And, that’s what needs the mention of an efficient Chatbot; TINA!
TINA is an AI-powered chatbot designed by the experts of Gravitas AI! It is designed on the basis of robust principles of machine learning, and NLP makes it an efficient addition to healthcare operations. Here are some of the ways in which TINA can help retransform healthcare-
Bridges the gap in communication
It has been long realized that the most challenging bottleneck of the Healthcare sector is providing patient support outside of Doctors working hours. And, conversational AI solutions like TINA can handle this well!
TINA Can handle patients’ inquiries 24*7, that too in a patient’s comfort language This happens because of the functionality of TINA to be able to chat in over 20 languages. While eliminating language barriers, TINA also ensures the right patient-doctor communication. It ensures patients get the help even outside of doctor availability hours.
First-hand support: Right time, right help!
Conversational AI can indeed help, but the end game is Doctors. And that’s where the need of connecting patients to Doctors at the right time becomes a concern.
TINA can seamlessly connect patients to doctors at the right time. It can do this while becoming a patient’s reliable first-hand support. So, that no patient feels unattended!
In today’s time, analytics, and data are the strengths! And, that’s what TINA provides Doctors!
Once integrated, and enabled, TINA gathers critical data. This helps healthcare facilities, or Doctors to monitor, record, and also identify patients’ pain points. Also, this gives deep dive into critical insights that help one make healthcare services better, and more patient-centric.
As far as operation management is concerned, Healthcare facilities, and even independent doctors struggle! But, with little automation, and optimization this can be solved!
TINA does the same! It helps you manage everything from a single dashboard. Be it lead management, or handling day-to-day operations of healthcare facilities, it manages everything from end to end. This helps keep things recorded, and well-managed. That too with complete automation, and precision!
TINA: For your Business’ smart future with Conversational AI in Healthcare
The future of healthcare is Smart! And, it’s time that medical facilities and Doctors also embrace the “smart” technology to serve their patients better. And, TINA seems like a reliable solution!
With advanced tech, and NLP integrated, TINA can be your one-stop solution. It can be your tireless AI teammate that can handle operations, appointments, and first-hand patient support right with ease. That too, with complete automation, and precision. If you are also from the healthcare industry, meet TINA’s creator today to understand its complete potential. Also, dig more into how integrating TINA can retransform your healthcare services! Schedule a demo with experts now!